Is there a minimum term?
Partnerships run for a minimum of three months, because algorithms, audiences and ad campaigns all need a full season to learn. We review the results together before each new season begins.
Is the ad budget included?
No. Ad budgets are paid directly to the platforms, so every dollar is visible to you. For Metamorphosis and Monarch, we recommend starting from USD 500 a month.
Can you guarantee views, followers or sales?
No, and we would be wary of anyone who does. We promise craft, strategy, speed and honest measurement, and a monthly report that shows what is working and what we are changing.
How do you use AI?
Openly. We use the leading AI tools to create films, images and creator-style ads, directed by people and checked against our standard. We never present an AI person as a real customer or a real testimonial, and we secure consent before referencing any real person's likeness.
Which brands do you work with?
Beauty, skincare, cosmetics, aesthetics and wellness brands are our focus. We also take on a small number of premium e-commerce and service brands when the fit is right.
How many refinements are included?
Content is shared for approval ahead of time. You have 48 hours to review, with two rounds of refinements on every piece.
Who owns the work?
Final content belongs to you once each invoice is settled.
How does billing work?
Partnerships are billed monthly in advance. Projects begin with a 50% deposit, and the balance is due on delivery.
Where is the house based, and do you work with brands in Jamaica?
CHÉ is a fully remote house that operates from Jamaica and works with brands wherever they are. If you are looking for a digital marketing agency in Jamaica, we would be glad to talk: brands based in Jamaica are invoiced in Jamaican dollars, and brands elsewhere in US dollars.
How do we begin?
Book a Brand Evolution Session, or a complimentary 20-minute fit call if you would like to talk first.